He was early to the appointment, professional, quickly diagnosed the issue and had it fixed within a few hours. He was awesome highly recommend
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
They did a very good job and also cleaned up the mess. I really appreciated it. Highly recommend.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Mark was wonderful. He was knowledgeable and kind. I highly recommend John the Plumber!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Great service. Professional and experienced. They diagnosed and repaired our leak within 3 hours of our call, clean up, and gave us great advice.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Carl arrived within 2 hours of me requesting service, and completed the work in under an hour. He provided his recommendations but was not pushy for anything that was not a necessity. Friendly and professional.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I have used many plumbing services over the years and John the Plumber is the best I have found! They were very attentive from the first time I called and fit me in the same day. The technicians were knowledgeable and very respectful of my property. They were able to identify my issue and make recommendations.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Awesome job! Would recommend 1000%
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Customer called John the Plumber out today because his water heater is giving him some issues where the burner is not staying lit. Because customer has a warranty with us. The only thing the warranty covers is the thermal couple. Customer will have to pay for a new burner assembly. Technician gave the customer a few options and they’re leaning towards purchasing a new tankless water heater and having us come out to install it.
On arrival found master bathroom tub backing up. Used drill snake through over flow 12’ to remove hair. Filled tub and drained, tested good. Rinnai tankless water heater on right side of home. Customer just moved in suggested to descale tankless. Ran vinegar through system for half a hour. Tested work good.
Upon arrival customer had an individual flush a toy down toilet. We used toilet Uber to relieve blockage and got toilet to flush, still weak. In order to fix this problem we presented options to either remove toilet from floor to remove object from toilet, or replace toilet. Customer chose to replace toilet. After installing new toilet, tested for proper functionality. Working as it should. Thank you for calling John The Plumber -Shane
Upon arrival the homeowner had multiple items that she wanted addressed. They were connecting the ice maker line to the new refrigerator, installing a customer supplied garbage disposal, a new customer supplied pop-up in the hallway bathroom lavatory sink, and installing a new customer supplied pop-tub drain in the master bathroom. I also tightened the handle in the shower in the hallway bathroom. After installation of everything we ran the water to make sure that everything was working properly. Everything is working properly with no leaks.
This invoice is not for a service call. Plumber to write up 2 estimates for bathroom remodels (master and hallway bathrooms).
Investigated slow drainage issue in hall bathroom sink. Removed and inspected the P-trap, found and cleared debris obstructing flow. Cleaned and reassembled the pop-up drain assembly. Conducted functional test by filling and draining sink; system is now operating properly.
Upon arrival, I proceeded to remove the existing tub in the hall bath due to mold issues And trusted is on site now to mitigate the area and Joel from interested will get back with me with a sketch of installation of new fixtures during remodel so I can properly submit my estimate
Upon arrival customer was having an issue with toilet when it flushes. We determined issue was due to a fill valve not operating properly. Further inspection shut off valve to toilet was an old style multi turn valve and it will need to be updated. We went ahead and removed and replaced both fill valve as well as flush valve seal. Toilet is now flushing and refilling. Estimate provided for updating emergency shut off. Thank you for calling John The Plumber -Shane
We arrived today to provide estimate for tanked to tankless water heater conversion. The tankless natural gas water heater must be installed a minimum of 4 feet away from any operable window, door, or any source of ignition, in compliance with local code and manufacturer specifications. Proper exterior wall space must be confirmed to accommodate unit clearances, venting, and mounting hardware. Gas Line Installation: A new natural gas line will be routed from the existing gas meter to the tankless water heater's location. Gas sizing calculations will be performed to ensure adequate supply based on the unit's BTU rating and other gas appliances in the home. Electrical Requirements: The tankless water heater will require a dedicated 120V GFCI-protected electrical outlet at the unit’s location for operation. Electrical work will be coordinated to ensure code compliance and proper grounding. Water Line Modifications: Existing hot and cold water lines from the current electric tank system
Upon arrival into the home, there was a severe smell of mold. Customer immediately brought me to the hall bathroom, located on the right hand side of the property and showed me where there was mold on the carpet along with on top of the baseboard. First, I pressurize the system to see if there was any ongoing water leaks, and there was not. then I proceeded to remove portions of drywall located behind the tub drain where this mold was located. Once I removed portions of the drywall, I noticed the tub drain was leaking along with a severe amount of moisture trapped behind the lip of the tub and the tile. Customer wants to remove this tub and then call and entrusted to mitigate the mold. Customer signed an estimate for Removal of this tub and wants to schedule this for this coming Wednesday. I could not collect deposit due to charging his card twice office must collect deposit for the tub removal. Also, upon customer request, I unclogged a tub
Plumbing Report We met with the homeowner who requested an estimate to replace the drain line for his back-to-back bathrooms located under the slab of the home. The homeowner wants this work completed via tunneling rather than interior demolition. After reviewing the site conditions, we confirmed that the work will require excavation beneath the slab to access and replace the affected drain lines, as well as additional measures to ensure proper reconnection to the existing drainage system. ⸻
Upon arrival, customer shared me dishwasher, kitchen faucet, garbage disposal, and reverse osmosis water filtration system that they needed install installed Gave customer option to install all owner supplied parts Including two dual stopping emergency, shuttle valves and plumbing for garbage disposal to drain Customer only required estimates for today Customer will call when ready for install
On arrival, customer showed me toilet was constantly backing up customer to pull toilet in clear. Stop it and run camera. Upon inspection with camera found belly and pipe 15 feet that had a belly At this time stop it is clear and everything is driving Need Don to come out and give a quote to repair belly pipe
Upon arrival the homeowner showed me underneath the kitchen sink. There are 2 old emergency stops that are connected to galvanized pipe. I provided an estimate for access only, and the remaining work would be an additional cost. Home Depot is going to be installing the new dishwasher. The emergency stops need to be changed to dual emergency stops before Home Depot will install the new dishwasher. Homeowner is going to think about moving forward with the scope of work, and get back with us.
Upon arrival, customer showed me back bathroom. I was completely stopped up. Customer also told me about a clean out in front yard that might service back bathroom Upon Cameron sewer line found cast-iron drainage for back bathroom in bad shape and needing a decal in jetting service Or today cleared stop and ran water in shower and toilet at this time. Everything is draining free and clear. Customer or call when ready for descaling and jetting